If you and your Dialpad contact have shared any documents, they'll be listed here. In order to see shared docs, there needs to be an email address on file for your contact. Click on View All to launch your emails in a new window.Įmails are retroactive (so you'll see emails from before you had signed up for Dialpad). Each email will display the subject line and date. If you and your contact have any shared emails, they'll be listed here. In order to see shared emails, there needs to be an email address on file for your contact. In addition, each event will display the event name, date, and time.Ĭlick View Calendar to launch your calendar in a new window. If you and your contact have any shared events, they'll be listed here. In order to see shared events, there needs to be an email address on file for your contact. That means that contacts created in Outlook are searchable and editable in Dialpad (and vice versa). Connect your Microsoft calendar with Dialpad and Dialpad will automatically adjust your presence icon to reflect when you’re currently in a meetingĪfter you log in and grant Dialpad access to your Microsoft contacts(you'll see the prompt in your contact's sidebar), your Outlook contacts will automatically start syncing with Dialpad.Sync directory contacts into Dialpad (and vice versa) so contacts are up to date with name, email, or phone number changes.Sync your Microsoft directory to Dialpad to select which users you want to invite into Dialpad.Connect your Microsoft email, docs, and calendar to Dialpad to automatically display shared emails, documents, and events with contacts within the Dialpad contact sidebar (available on desktop and mobile apps).Authenticate user sign-in requests via SAML and allow users to login with SSO credentials.Automatically provision (or de-provision) Microsoft users with Dialpad licenses.To learn more about those permissions, please visit our help center. Dialpad will require access to shared calendar events, documents, and emails as well as your Microsoft directory to enable the full functionality of this integration. Microsoft 365 integration is available on every Dialpad plan type including Talk, Sell, and Contact Center. Now you can skip the excessive clicking, toggling, and juggling while you’re on calls and have all the information you need right in front of you.

These processes created the illusion of productivity, when in fact it's highly disorganized and can end up wasting time.īy integrating with Microsoft 365, Dialpad provides you with the information you need to work more efficiently from your contacts, emails, and events, right inside your business phone system.

Traditionally, enterprise workers were burdened with unnecessary levels of multi-tasking- holding their phones in one hand while toggling between different applications and browser tabs on their computers with the other.

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